MY POLICY
PLEASE READ BEFORE MAKING THE APPOINTMENT
I am committed to providing all of my clients with exceptional care in a timely manner. For this reason, I have instituted a 24 hour cancellation policy for all appointments.
I understand that sometimes life gets in the way and appointments need to be rescheduled or canceled. However, I kindly ask that you provide at least 24 hours notice if you need to cancel or reschedule your appointment. This allows me to offer the time slot to another client who may be waiting for an appointment.
If you need to cancel or reschedule within 24 hours of your appointment, a fee 50% of the service cost will be charged. If you do not show up for your appointment and do not provide any notice, the full cost of the service will be charged.
If you are late I reserve the right to cut your service, although you will be charged for the service you booked. If you are more than 15 minutes late and we do not have enough time to perform the service due to timing, you will be charged in full.
Please do not arrive more then 5 minutes prior to your appointment.
No children, no third parties with one exception - during a session for teenagers one parent is allowed in a treatment room. I will ask parents to sign a proper form in order to perform any treatment (including waxing) on teenagers.
I appreciate your understanding and cooperation. My goal is to provide the best possible service to all of my clients, and this policy helps me to achieve that goal by ensuring that my time is used efficiently and effectively.
Please fill out all the forms that you received with appointment confirmation. That will save us a precious time and help me to prepare for our appointment.